PLATMETRIX
Operator Platform

PropIQ โ€” Staff

The operator app for running a property day to day โ€” maintenance, leasing, banking and reconciliation.

User Handbook
For your role

For the Staff

You work assigned tasks in PropIQ; your access is scoped to what your manager grants.

Where to focus

Focus on the parts you use daily; the admin sections are handled above you.

Section 01

What it is

PropIQ is the operations app for running a property: maintenance, leasing, banking and reconciliation, with per-property dashboards.

Section 02

Who uses it

RoleWhat they do here
Regional managerOversees properties and assigns staff rights
Property managerRuns one property and its staff
Maintenance staffViews and closes tickets
Leasing agentWorks prospects and applications
AccountantPosts charges and reconciles
Role handbooks

Each role has its own step-by-step handbook in this library — this is the product overview that ties them together.

Section 03

Key areas

Section 04

Access & rights

PropIQ is licensed per property. Within a property, each person's rights are set as a capability set — a maintenance tech can view and close-to-supervisor, a supervisor can schedule and assign, a manager can do everything. The Regional Property Manager (or an admin) edits these in the admin console.

Section 05

Outputs

The output

A running property — resolved tickets, leased units, and reconciled books.

PLATMETRIX · PropIQ User Handbook · Console reflects seed data; your live screens show your own accounts.